Scaling adoption of social intelligence - Chris Thomas, Sage

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Social insights can help bring the voice of your consumers into every decision, from content strategies to new product development, from customer support to marketing campaigns, so encouraging as wide as possible adoption is a critical step to success. 

In this Mic Drop @Chris Thomas, Digital and Social Intelligence Leader at Sage, shares his learned experiences of growing and scaling the use of social intelligence across Sage. From the successes they’ve had, challenges they’ve faced and learnings along the way - this chat is full of recommendations for anyone else starting on this journey, 

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